I am Dale Hayter, a Microsoft and VMware certified Technical Consultant.

My blog has been built up over the years from my experience of working on an IT helpdesk and also from being out on-site.

Azure RemoteApp – A communication error has occurred

The Azure Remoteapp add user interface is a bit bugged at the moment. When trying to add a user to a remoteapp collection, it keeps coming up with the error:

Failed to Resolve. A communication error has occurred

From speaking to Azure support, this is a known issue. If you use the bulk upload feature with just the one user in the csv file this will work. Or you can add the user via PowerShell.