I am Dale Hayter, a Microsoft and VMware certified Technical Consultant.

My blog has been built up over the years from my experience of working on an IT helpdesk and also from being out on-site.

Office 365 – Convert mailbox to shared mailbox

With Office 365 you might want to convert a users mailbox to a shared mailbox. To do this, first of all navigate to :-


Login with your admin credentials. Then click on recipients on the left hand side.


Then click on the user you would like to convert from the list of users. Then on the right hand side click convert under “Convert to Shared Mailbox”