I am Dale Hayter, a Microsoft and VMware certified Technical Consultant.

My blog has been built up over the years from my experience of working on an IT helpdesk and also from being out on-site.

How to Collect Diagnostic Logs from a HP MSA2012i / MSA2000

If you have ever logged a support call with HP for a MSA you will know that the first thing they ask for are the diagnostic logs from the unit.

In order to collect logs from a HP MSA2000 / MSA2012i :-

1) Login to the web interface. Default Username = manage, Default Password = !manage.

MSAlogs1

2) Click on manage.

MSAlogs2

3) Click on Utilities

MSAlogs3

4) Click on Debug Utilities.

MSAlogs4

5) Tick all the boxes and click generate.