Blackforce

If you forget the password for the management console and the resetpass.bat doesn’t work. Then try the following :-

Right click on command prompt
Run as Administrator
Then CD to the tools folder and type resetpass.

Should work now.

If you install Symantec Endpoint Protection Management console and get the error :

The Java Virtual Machine has exited with a code of -1, the service is being stopped

Set the authentication properties of the symantec site to integrated windows authentication. Also set Authenticated users full control on C:\program files\symantec

Restart the services. Good to go

Source : Symantec